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How long does delivery take for 3D wall panels?

Our standard delivery time for 3D wall panels is typically between [insert number] to [insert number] working days from the date of your order. Please note that delivery times may vary based on your location and specific circumstances.

How do I install the 3D wall panels?

Installing our 3D wall panels is straightforward and can be done as a DIY project. You'll need some basic tools like a level, adhesive, and possibly cutting tools for custom fits. Full installation instructions are provided with your purchase, and we also have online tutorials available on our website. For installations that are more complex, we recommend hiring a professional decorator or tiler.

Do the 3D wall panels come with a warranty?

Yes, our selected 3D wall panels come with up to a 5-year warranty that covers manufacturing defects. Please note that the warranty does not cover damage caused by improper installation or misuse. For full warranty details, please refer to our warranty policy.

Can the panels be painted or finished in a different color?

Absolutely! Our 3D wall panels can be painted or finished to match your unique style and room decor. We recommend using a primer before painting to ensure the best results.

Are the panels suitable for high-moisture areas like bathrooms?

Our 3D wall panels are designed for interior use and can be used in areas with occasional moisture. However, for high-moisture environments like bathrooms, specific water-resistant panels should be used. Our concrete wall panels are fully water-resistant. Please check the product specifications or contact our customer service for advice on the best options for your project.

Can I return the panels if I change my mind?

We accept returns within 14 days of purchase, provided the panels are in their original, unopened condition. Please refer to our return policy for more details on how to process a return.

Do you offer international shipping?

Currently, we ship our products in the UK only, and shipping rates vary based on the destination. If you're looking to place an international order, please visit our EU store at For detailed information on international orders, please visit our shipping information page.

How can I contact customer service for more questions?

Our customer service team is here to help! You can reach us by chat, phone or email. We're available 24/7 to assist you with any inquiries or concerns.

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