Deliveries and general instructions.

From January 2019 we offer FREE DELIVERY
service on all samples!

Most of our panels and decors are available now on FREE delivery in the U.K. and in the E.U.
This is excluding pallet delivery service of heavy items as Gypsum panels, Concrete panels and Concrete tiles.

We deliver all products by logistic companies (heavy goods) and DPD couriers (lightweight goods).
Pallets and also small parcels are insured and fully trackable so you will see where your parcel is.

We'll provide you with tracking number and link to track your delivery. Some of the products are made to order - we'll inform you with shipping and delivery date. Our drivers will contact you to arrange suitable time for delivery.

It is important to be present at the delivery address on the delivery date to sign off and check all goods on delivery.  

We work with world leading courier companies:

Tracking link
Tracking link
Tracking link

Our parcels are safe and always on time!

All our fragile and heavy products like gypsum or concrete panels are delivered on boxed EU pallets.
Its a kerb side delivery, please be ready to unload the goods and store it in safe and dry place.

 

Palet deliveries are carefully packed with protective styrofoam packaging on boxed pallets - please carefully check with the load with driver on delivery.