Deliveries and general instructions.

Most of our panels and decors are manufactured in the EU and available now on delivery in the U.K..
This service include pallet delivery service of heavy items as Gypsum panels, Concrete panels and Concrete tiles.

We deliver all products by RABEN, DB Schenker and FeDex logistic (heavy goods) and DPD, GLS couriers (lightweight goods).
Pallets and also small parcels are insured and fully trackable so you will see where your parcel is.

We'll provide you with tracking number and link to track your delivery. Some of the products are made to order - we'll inform you with shipping and delivery date. Our drivers will also contact you to arrange suitable time for delivery.

 

Please note from 01.01.2021 all our products are individually shipped to your U.K. address directly from our EU warehouse.
Customs fees and clearance are added to shipment cost in checkout.

Please allow additional 2-3 days for the parcel clearance and delivery to your home address.  

It is important to be present at the delivery address on the delivery date to sign off and check all goods on delivery.  

We work with world leading courier companies:

Our parcels are safe and always on time!

All our fragile and heavy products like gypsum or concrete panels are delivered on boxed EU pallets.
Its a kerb side delivery, please be ready to unload the goods and store it in safe and dry place.

 

Pallet deliveries are carefully packed with protective styrofoam packaging on boxed pallets - please carefully check the load with the driver on delivery!.